by jjordonbrown | Jul 19, 2024 | Uncategorized
A failure of a Microsoft platform and vendor has caused problems around the world. An article will be linked below to learn more. Com-linq Central Station has NOT been affected, but some of our vendors have noticed issues. Those vendors include: Alarm.com TelGuard...
by jjordonbrown | Apr 17, 2024 | Uncategorized
On Tuesday, April 16, 2024, Guard Tronic began the process of upgrading the phone system that feeds our receivers. The Adtran Atlas 550 that has served us well since 2004 is at end-of-life, so UL says we have to replace them. Getting all the settings to match those...
by jjordonbrown | Nov 16, 2023 | Uncategorized
Short story: Com-Linq Central Station is getting a new text number. Please add (479) 322-4030 to your phone as Com-Linq Central Station’s central station. This is ONLY for texting! Long story: ZipWhip, the SMS service Com-Linq Central Station has used since 2017,...
by jjordonbrown | Nov 16, 2023 | Uncategorized
Short story: Com-Linq Central Station is getting a new text number. Please add (479) 322-4030 to your phone as Com-Linq Central Station’s central station. This is ONLY for texting! Long story: ZipWhip, the SMS service Com-Linq Central Station has used since 2017,...
by jjordonbrown | Mar 14, 2022 | Uncategorized
AlarmNet, a cellular service provided by Resideo (formerly Honeywell, formerly Ademco) experienced a service impairment on Sunday, March 13. Com-Linq Central Station provides three paths from Resideo’s clearinghouse in Syosset, New York. We host two of their IP...
by jjordonbrown | Sep 9, 2020 | Uncategorized
Please review the below communication regarding LTE-CF Firmware updates. You may have received a similar communication this past Friday, Sept 4. That communication had incorrect dates in the update schedule, but was otherwise identical. Please ignore the...
by jjordonbrown | Sep 4, 2020 | Uncategorized
Friday, September 4, 2020 Subject: LTE-CF Firmware Update Notification Dear Valued Central Station customer. Resideo has identified an anomaly in certain firmware in the LTE-CFA and LTE-CFV communicators, which are utilized as a fire communication device which meets...
by jjordonbrown | Apr 7, 2020 | Uncategorized
You want to start an alarm company, but you don’t know where to start or what needs to be done. Here are some simple steps to help you get going. Find out about your state’s licensing (or city, or county) and apply for a license. Find a contract you...
by jjordonbrown | Mar 19, 2020 | Uncategorized
We have been informed by our AT&T representative that, because of all of the people working from home, their system is overrun. Many of the communicators that we monitor are receiving busy signals and unable to communicate to our monitoring station. AT&T is...
by jjordonbrown | Mar 12, 2020 | Uncategorized
Update: March 12, 2020 at 11:00 All services are restored ______________________________________________________________ We were advised late yesterday afternoon that AlarmNet was aware of serivice issues, including some outages, with their product. This affects...
